Where can I get TeraCopy support directly without being sent through numerous hoops (Paddle etc) and then simply being shown a list of irrelevabt FAQs ?
There’s a chat button at the bottom of every page on our website.
Click on the “Ask a question” button and type your question.
Your question will be answered by an AI bot and, if available, a human agent.
The AI bot has a 70% resolution rate, so give it a try.
If the AI’s response isn’t helpful, please let us know and provide your email address and any additional details (screenshots or videos would be particularly helpful).
We review all conversations with the AI bot, but if you don’t leave an email, we won’t be able to follow up with you.
You should only contact Paddle or FastSpring if you encounter very specific issues, such as payment not being processed.
jefmac2003
•
Nov 14, 2025
Mate - if we were able to get the bot to do anything why would we be wasting our time on this forum trying to get some answers?
AI bots are bullshit rage inducers. If you’re going to take our money at least have the basic human decency to employ humans to fix the problems. I repeat - AI is overhyped rubbish when dealing with actual human enquiries.
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Comments2
Code Sector
Aug 9, 2025
There’s a chat button at the bottom of every page on our website.
Click on the “Ask a question” button and type your question.
Your question will be answered by an AI bot and, if available, a human agent.
The AI bot has a 70% resolution rate, so give it a try.
If the AI’s response isn’t helpful, please let us know and provide your email address and any additional details (screenshots or videos would be particularly helpful).
We review all conversations with the AI bot, but if you don’t leave an email, we won’t be able to follow up with you.
You should only contact Paddle or FastSpring if you encounter very specific issues, such as payment not being processed.
jefmac2003
Nov 14, 2025
Mate - if we were able to get the bot to do anything why would we be wasting our time on this forum trying to get some answers?
AI bots are bullshit rage inducers. If you’re going to take our money at least have the basic human decency to employ humans to fix the problems. I repeat - AI is overhyped rubbish when dealing with actual human enquiries.
Yours, in a state of fucking rage.
Jeff